Cebaje FAQ — Frequently Asked Questions

To register at Cebaje, you'll need an active mobile number or email address, a strong password, and your full name and date of birth. You must be at least 18 years old. Registration is completely free and takes just 3 minutes.

No. Under Cebaje's policy, each person is allowed only one account. If multiple accounts are found belonging to the same individual, all accounts may be closed and any remaining balance may be forfeited.

KYC verification may be required for larger withdrawals. Simply email our support team a photo of your National ID (NID) or passport along with a selfie. Verification is usually completed within 24 hours.

Yes. Once logged in, you can update your phone number, email, and password from your account settings. To change your name or date of birth, you'll need to contact support.

To close your account, email support@cebaje.biz and we'll process your request. Please make sure you have no remaining balance before requesting account closure.

Start by checking your Spam or Promotions folder. If it's not there, wait 5 minutes and use the resend option. If the issue persists, please contact support.

Yes. You can register on Cebaje using your mobile number. An OTP will be sent to your number to verify your registration.

No. Cebaje is strictly for users aged 18 and above. Registration by minors is not permitted. Accounts that fail age verification will be closed.

Deposits on Cebaje can be made via Mobile Pay, Nagad, Rocket, bank transfer, or USDT. All methods credit your account instantly or within a short time.

The minimum deposit at Cebaje is ৳300, applicable across all payment methods. Maximum deposit limits vary depending on the payment method and your account level.

Deposits via Mobile Pay, Nagad, and Rocket are typically credited within 1–5 minutes. Bank transfers may take 1–6 hours. If there's a delay, contact support with your transaction ID.

Withdrawal requests are typically processed within 15 minutes to 24 hours. First-time withdrawals may take a little longer if KYC verification is required. Larger amounts (৳50,000+) may be subject to additional verification.

The minimum withdrawal is ৳500. The maximum daily withdrawal limit depends on your account level and payment method. Higher limits apply for VIP members.

If a deposit fails, your money is automatically returned to the sender's account. This typically takes 3–5 business days. If it hasn't been returned, contact support with your transaction ID and a screenshot.

Cebaje does not charge any deposit fees. However, your payment provider (such as Mobile Pay) may apply their own charges. There are no withdrawal fees from Cebaje either.

Complete your registration and make your first deposit — a 100% welcome bonus is added automatically. Bonus goes up to ৳10,000. No promo code needed.

A wagering requirement must be met before you can withdraw a bonus. The welcome bonus typically requires a 20x rollover — so if you receive a ৳1,000 bonus, you'll need to wager ৳20,000 before withdrawing. For full terms, Promotions Page View.

Free spins are awarded as part of promotional offers. After logging in, you can find your free spins under the "Bonus" section. They can be used on selected slots games, and any winnings are added to your bonus balance.

Cebaje offers cashback on losses up to a set amount each week. The cashback from the previous week is typically credited to your account on Monday morning. Full details on cashback rates and terms are available on the promotions page.

The welcome bonus is valid for 30 days. Other promotional bonuses may be valid for 7–14 days. If the rollover requirement is not met within the validity period, the bonus balance will be forfeited.

Yes. Through Cebaje's referral program, you earn a bonus based on your friend's first deposit when you refer them. For more details, Latest Promotions View page.

Promo codes are available on Cebaje's official social media pages and Promotions page Yes. Enter the code in the designated field at the time of deposit and the bonus will be applied automatically.

Cebaje offers betting on 30+ sports including cricket, football, tennis, badminton, basketball, and e-sports. Special markets are available for BPL, IPL, and World Cup matches, tailored for Bangladeshi users.

Live betting means placing wagers on a match in real time as it unfolds. Odds shift moment to moment during play, making it a more thrilling experience than standard pre-match betting. Sports Betting page Watch live matches.

In most cases, a bet cannot be cancelled once placed. However, a "Cash Out" option may be available in certain situations, allowing you to settle a bet at a specified amount before the event ends. This feature is not available on all bets.

To play slots, set your bet size and hit the spin button. RTP (Return to Player) indicates the percentage of total wagers a slot is expected to pay back. All slots on Cebaje have an RTP of 94%–98%. Popular Games page View all slots.

Yes. Cebaje's Live Casino features real human dealers who host games via live video streaming. Baccarat, Roulette, Blackjack, and Dragon Tiger — all available in live format.

In jackpot games, a portion of every bet contributes to the jackpot pool. The jackpot can be triggered randomly on any spin, and larger bets increase your chances of winning. To learn more, Jackpot Page View.

Yes, most slots and table games are available in demo mode, letting you learn the game without spending real money. However, Live Casino and Sports Betting do not offer a demo mode.

Cebaje's Betting Tips page Expert analysis and predictions are available. Match-by-match tips for cricket, football, and other popular sports are updated regularly.

Yes. Cebaje uses 256-bit SSL encryption. Your personal information and payment data are always encrypted, and we never share your details with third parties. For more information, Privacy Policy Read on.

login page Click "Forgot Password?" on the login page. A reset link will be sent to your registered email. The link remains active for 1 hour.

Change your password immediately and send the details to support@cebaje.biz. Our security team will investigate promptly. You can also request a temporary account lock.

No. Cebaje will never ask for your password, OTP, or PIN via email, phone, or chat. Any such request is a scam — report it to support immediately.

Cebaje never sells your data to third parties. Your information is only used to a limited extent for payment processing and legal compliance. See our Privacy Policy View.

Cebaje supports responsible gaming. You can set deposit limits, session limits, or take a temporary break from your account settings. For permanent self-exclusion, contact support or Responsible Gaming Page View.

There are three ways to reach Cebaje support: 24/7 live chat (fastest), email at support@cebaje.biz, and the ticket system. Most general queries are answered within 3 minutes.

Yes. Cebaje's support team provides assistance in Bangla. Our team is built with Bangladeshi users in mind — ask in Bangla and you'll get a reply in Bangla.

To file a complaint, send a detailed email to support@cebaje.biz. Include your account ID, the date and time of the incident, and any screenshots — this helps us resolve issues faster. All complaints are processed within 48 hours.

Yes. Cebaje's live chat support is available 7 days a week, 24 hours a day. Reach out anytime — day or night — for any questions or issues.